Contact Us


PLEASE NOTE: We will try to respond to your query as soon as possible. Please allow 24-72hrs for a reply (1-3 business days). If you sent your message on the weekend, we reply back on business days. We do ask that you are patient with us. Our system populates emails by oldest to newest so if you contact us multiple times, please know this will place you at the back of the queue.

For order shipping inquires, please refer to the notes on your order confirmation email for current processing times. 

We'd love to hear from you, but you may find your answer from some quick links below:

  • Shipping/Postage/Order Delivery inquiry click here
  • Delivery Issue (AUS Customers) click here
  • General inquiries, including pre-orders of Gel Polishes, Gel Kits, Lamps, LED Lights click here
  • Out of Stock Inquiries click here



If you are inquiring about an out of stock item/s, please sign up to the wait list so you are emailed once back in stock. We do not always have an ETA to provide. To join, just head to the out of stock product and a box will pop up for you to enter in your email address.